FAQs

All products are covered under manufacturing defect warranty for hardware failure, usually between 1-15 days from date of purchase.

If you have a warranty issue please fill out the warranty claim form here (We need to create a form link) http://www.Skatesupplyindia.com/warranty/. Reference Forum

 

We will submit all warranty claims to our suppliers, and they will evaluate your warranty claim. We will follow it up with them and update you regularly on the status of your warranty claim.

Manufacturers have limited warranties that cover direct manufacturing faults or failures in their products. As with all extreme sports, skateboard equipment suffers damage as a direct result of participation in the sport. Such damage to equipment is not covered under warranty. No warranty is guaranteed, and the final claim is at the discretion of the distributor or manufacturer of that product.

We only stock reputable brands that stand behind their product.

You can return your order for any reason within 7 days for a full store credit.

Our return policy is designed to give you peace of mind when purchasing from Skate Supply India.

All items returned must be in brand new, unused condition in original packaging. The item must not show any signs of use or be marked.

If you would like to return, please go to our return page and complete a return request https://www.Skatesupplyindia.com/returns_policy

We accept various payment methods.

Visa and Mastercard directly on our website via a secure payment gateway.

PayTm and google Pay is also accepted and is a safe and reliable way to pay online.

We carefully pick, pack and check each order. If you discover an item missing from an order please contact us within 28 hours of receiving your order by email to info@skatesupplyindia.com Please do not throw away the packaging which the order was delivered in.

All items that are listed on our site are in stock. We only sell items that are in stock. If for any reason, we have an issue fulfilling your order we will contact you immediately.

Yes, you can from our warehouse location > 3117, Industrial Area Phase 2, Chandigarh, India .

Yes, we use 256-bit SSL (secure sockets layer) encryption technology to protect your personal and payment details on our site. We are dedicated to keeping your details private.

We take great care in ensuring your order is packaged correctly and securely. We want to make sure your item arrives to you how you expect it.

GST (Goods and Services Tax) is included in the product price you see on our website.

We love hearing suggestions and feedback – it helps ensure we are doing our job right and that we continue to provide excellent products with exceptional service. Please send us a message on the CONTACT link on our website.

How long is the warranty on my skateboard?

your warranty will vary depending on the brand and parts used.

Please visit our FAQ’s page for detailed warranty information click here

 

Will my complete skateboard come assembled?

All complete skateboards will arrived 100% assembled ready to ride.

*please note skateboard decks and parts will require assembly.

 

Maintenance.

When should I replace the wheel bearings?

Wheel bearing replacement will vary between riders.

If you notice your wheels are not rotating correctly or there is excesive noise or rust your bearings may need to be replaced.

 

When should I replace the bushings?

We recommend replacing your bushings if they are worn out and effecting your ride.

 

When should I replace the grip tape?

If you notice your grip tape has lost its grip then its time to replace your grip tape.

 

When should I replace the wheels?

If you notice the urathane wearing down and effecting your riding then its time for some new wheels.

Chunking, splitting and other signs of wearing will also need replacement.

 

My grip tape is peeling what do I do?

If your grip tape is peeling we recommend using a few small beeds of super glue in the areas where lifted.